IK Collection

Privacy policy

Last updated: 30 September 2026.

Who we are

IK Collection, 164 Westgate, Bradford BD1 2RN, operates this website. For privacy questions, contact hello@ikcollection.co.uk.

Information we collect and why

When you send an enquiry, we receive the details you provide, such as your name, email address, optional phone number and message. We use them to respond, arrange a fitting or discuss the service you requested. This may be necessary to take steps at your request before a contract, or for our legitimate interest in handling enquiries.

The website may also process technical information, such as your IP address and browser details, to operate the site and protect it from misuse. We do this for our legitimate interest in keeping the website secure.

Who receives your information

Enquiries are sent to hello@ikcollection.co.uk. Our website hosting, form and email service providers process information needed to store and deliver enquiries. We may also disclose information where required by law.

How long we keep it

Form entries are deleted from the website after 30 days. Email correspondence may be kept for longer where needed to answer your enquiry, manage an appointment or commission, or meet a legal record-keeping requirement.

Cookies

We use cookies to operate the website and, where you choose to allow them, for other purposes described in our Cookie Policy (UK). You can change your choice through Manage consent on the site.

Your rights

You may have the right to access, correct or erase your personal information, and to restrict or object to its use. Other rights may apply depending on the circumstances. Contact hello@ikcollection.co.uk to make a request. You can also complain to the Information Commissioner’s Office.